Case Studies

Key challenge: High turnover of operators in the production sites within the first three months. Root cause: Complex bonus structure, time pressure and ineffective leadership structure with gaps in the onboarding process. Impact after 6 months: Reduction of recruitment cost and turnover by approx. >150 new hires that stayed after the three months period of […]

Key challenge: Rapid growth and repositioning towards a lifestyle brand, while HR was mainly focused on administration and not equipped to support a decentralized organization with 28 hotels. Root cause: Lack of a strategic HR structure, unclear leadership responsibilities, and immature HR processes to support growth and onboarding. Impact after 9 months: Design and rollout

Key challenge: After acquiring a U.S. subsidiary and during the pandemic, the organization faced major integration issues, cultural misalignment, and a 47% turnover rate in 2022, resulting in financial losses and missed growth targets. Root cause: Missing structured post-merger integration, misaligned leadership and cultures, resistance to change, and insufficient staffing structures—especially in operations— putting daily