PRIVACY POLICY
Data Protection Declaration & Legal Information
1. Privacy at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our Privacy Policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section „Notice Regarding the Responsible Party“ in this Privacy Policy.
How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This can be, for example, data that you enter into a contact form or appointment booking tool.
Other data is collected automatically or after your consent when visiting the website by our IT systems. These are primarily technical data (e.g., Internet browser, operating system, or time of page call). The collection of this data takes place automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order requests.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient, and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.
For this and further questions on the topic of data protection, you can contact us at any time.
Analysis Tools and Third-Party Tools
When visiting this website, your surfing behavior can be statistically evaluated. This happens mainly with so-called analysis programs. Detailed information about these analysis programs can be found in the following Privacy Policy.
2. Hosting
We host the content of our website with the following provider:
External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website access, and other data generated via a website.
External hosting is carried out for the purpose of contract fulfillment towards our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 Para. 1 lit. f GDPR). If a corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent is revocable at any time.
Our host(s) will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions regarding this data.
We deploy the following host:
HOSTINGER operations, UAB
Švitrigailos str. 34, Vilnius 03230, Lithuania
Data Processing Agreement (DPA)
We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that it processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.
3. General Notes and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.
When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission on the Internet (e.g., when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Notice Regarding the Responsible Party (Data Controller)
The responsible party (controller) for data processing on this website is:
ewolves e.K.
Managing Director: Ramona Litzenberger
Schulstr. 31
47608 Geldern, Germany
Phone: +49 (0) 1 56 78 43 25 09
E-Mail: info@ewolves-consulting.com
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).
Storage Duration
Unless a specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke
consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion takes place after these reasons cease to apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR if special categories of data according to Art. 9 Para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your terminal device (e.g., via device fingerprinting), data processing is additionally based on § 25 Para. 1 TDDDG. The consent is revocable at any time. If your data is required for contract performance or to carry out pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if required to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 Para. 1 lit. f GDPR. Information on the relevant legal bases in individual cases is provided in the following paragraphs of this Privacy Policy.
Data Protection Officer
We have appointed a Data Protection Officer:
bridge4IT GmbH
Volker Wassermann
Nordring 102
47661 Issum, Germany
Phone: +49 (0) 2831 395 909-50
E-Mail: datenschutz@bridge4it.de
Recipients of Personal Data
In the course of our business activities, we work with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of fulfilling a contract, if we are legally obliged to do so (e.g., passing on data to tax authorities), if we have a legitimate interest pursuant to Art. 6 Para. 1 lit. f GDPR in passing it on, or if another legal basis permits data transfer. When using processor service providers, we only pass on personal data of our customers on the basis of a valid contract on data processing. In the case of joint processing, a joint processing contract is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent already given at any time. The legality of data processing carried out until the revocation remains unaffected by the revocation.
RIGHT TO OBJECT TO DATA COLLECTION IN SPECIAL CASES AND TO DIRECT MARKETING (ART. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request direct transfer of data to another controller, this will only be done to the extent technically feasible.
Information, Correction, and Deletion
Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of data processing, and if necessary, a right to correction or deletion of this data. For this as well as for further questions on the subject of personal data, you can contact us at any time.
Right to Restriction of Processing
You have the right to request restriction of processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
- If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the audit, you have the right to request restriction of processing of your personal data.
- If the processing of your personal data happened/happens unlawfully, you can request restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of processing of your personal data instead of deletion.
- If you filed an objection according to Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request restriction of processing of your personal data.
If you have restricted processing of your personal data, this data—apart from its storage—may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser line.
Objection to Promotional E-Mails
The use of contact data published within the scope of imprint obligations for sending unsolicited advertising and information materials is hereby object to. The operators of the pages expressly reserve legal steps in the case of unsolicited sending of advertising information, such as spam e-mails.
4. Data Collection on This Website
Cookies
Our website uses so-called „cookies“. Cookies are small data packages and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or automatic deletion takes place through your web browser.
Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third party cookies enable the integration of certain services of third-party companies within web pages (e.g., cookies for processing payment services).
Cookies that are required to carry out the electronic communication process, to provide certain functions you requested (e.g., for shopping cart function), or to optimize the website (necessary cookies) are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. If consent for the storage of cookies and comparable recognition technologies was requested, processing takes place exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG); consent is revocable at any time.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type and version, operating system used, referrer URL, host name of the accessing computer, time of server request, and IP address. The collection of this data is based on Art. 6 Para. 1 lit. f GDPR.
Contact Form
If you send us inquiries via contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. The processing of this data is based on Art. 6 Para. 1 lit. b GDPR or Art. 6 Para. 1 lit. f GDPR.
Inquiry by E-Mail, Telephone, or Fax
If you contact us by e-mail, telephone, or fax, your request including all resulting personal data will be stored and processed by us for the purpose of processing your request. The processing is based on Art. 6 Para. 1 lit. b GDPR or Art. 6 Para. 1 lit. f GDPR.
Comment Function on This Website
For the comment function, in addition to your comment, information on the time of creation, your e-mail address, and chosen username are stored. The storage of comments is based on your consent (Art. 6 Para. 1 lit. a GDPR).
Storage of IP Addresses
Our comment function stores the IP addresses of users who post comments. Since we do not review comments on this website before publication, we need this data to take action against the author in the event of legal violations such as defamation or propaganda.
Comment Retention Period
Comments and their associated data are stored and remain on this website until the commented content is completely deleted or the comments must be deleted for legal reasons (e.g., defamatory comments).
Legal Basis
The storage of comments is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. An informal notification by email to us is sufficient. The legality of data processing operations already carried out remains unaffected by the revocation.
5. Online Meetings, Video Conferences, and Appointment Booking
Microsoft Bookings
We offer you the option to schedule appointments with us online via our website. For this purpose, we use the service Microsoft Bookings, provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (a subsidiary of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA).
When you book an appointment via Microsoft Bookings, the data entered in the form (e.g., name, e-mail address, phone number, reason for appointment, date, and selected time) will be transmitted to Microsoft servers and stored
there to process and manage your appointment. Connecting to Microsoft Bookings requires a technical connection between your browser and Microsoft’s servers.
Legal basis: The data processing is carried out for the purpose of contract initiation or performance of pre contractual measures (Art. 6 Para. 1 lit. b GDPR) or on the basis of our legitimate interest in an efficient, user-friendly, and streamlined appointment management system (Art. 6 Para. 1 lit. f GDPR).
Microsoft Teams
We use Microsoft Teams to conduct online meetings, video conferences, webinars, and consultations. Microsoft Teams is a service provided by Microsoft Ireland Operations Limited.
Types of data processed: When using Microsoft Teams, various types of data are processed depending on your interactions during the session:
- User details: Display name, e-mail address, profile picture (optional), preferred language. •
Meeting metadata: Subject, description, participant IP addresses, device/hardware details, joining/leaving timestamps.
- Text, audio, and video data: Chat text contents, audio and video streams (microphone/camera input).
Please note that microphone and camera functions can be deactivated or muted by you at any time during the call. We do not record online meetings as a standard practice. Should a recording be required in exceptional cases, you will be informed explicitly in advance, and recording will only take place with your prior express consent pursuant to Art. 6 Para. 1 lit. a GDPR.
Legal basis: Insofar as online meetings are conducted to perform or initiate contractual relationships, processing is based on Art. 6 Para. 1 lit. b GDPR. In other cases, processing is based on our legitimate interest in effective communication and cooperation via modern digital platforms (Art. 6 Para. 1 lit. f GDPR).
Data Transfer to Third Countries and Data Protection Safeguards for Microsoft Services
Data processed via Microsoft Bookings and Microsoft Teams is generally stored on servers within the European Union (EU/EEA). However, access to data by Microsoft Corporation located in the USA cannot be completely ruled out.
Microsoft Corporation is certified under the EU-US Data Privacy Framework (DPF), which ensures an adequate level of data protection recognized by the European Commission. In addition, we have concluded standard contractual clauses (SCCs) and a Data Processing Agreement (DPA) with Microsoft to guarantee that your data is handled strictly according to European data protection standards and GDPR requirements.
For further details on data processing by Microsoft, please refer to Microsoft’s Privacy Statement at https:// privacy.microsoft.com/en-us/privacystatement.
6. Social Media
This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Each time you access a page on this website that contains LinkedIn elements, a connection is established with LinkedIn’s servers. LinkedIn is informed that you have visited this website with your IP address. If you click the LinkedIn „Recommend“ button and are logged into your LinkedIn account, LinkedIn can associate your visit to this website with you and your user account. Please note that as the website provider, we have no knowledge of the content of the transmitted data or its use by LinkedIn.
The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. This consent can be revoked at any time.
Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://www.linkedin.com/help/linkedin/answer/a1343190/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de
Further information can be found in LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy .
The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5448 .
WhatsApp Contact and Communication (WhatsApp Business)
Scope and Purpose of Processing
On this website, we offer visitors the opportunity to contact us via the instant messaging service WhatsApp. The provider of this service for users located within the European Economic Area (EEA) is:
WhatsApp Ireland Limited
4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
(a subsidiary of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA).
When you initiate contact with us via WhatsApp (for example, by clicking an integrated chat button, link, or by sending a message to our business phone number), WhatsApp processes personal data concerning you. This data includes, in particular:
- Your phone number,
- Your WhatsApp display name and profile picture (if made publicly visible by your settings),
- The date, time, and content of the messages and media transmitted,
- Technical device and communication metadata generated during the transfer.
End-to-end encryption is used for message content, meaning neither WhatsApp nor third parties can view the contents of the messages transmitted between you and us. However, WhatsApp processes communication metadata (such as interaction timestamps, phone numbers, and device data) for operational and service optimization purposes.
Legal Basis for Processing
The processing of your personal data when contacting us via WhatsApp is governed by European data protection law (Regulation (EU) 2016/679 – GDPR):
- Contractual Measures (Art. 6(1)(b) GDPR): If your inquiry relates to the negotiation, conclusion, or execution of a contract with us.
- Legitimate Interests (Art. 6(1)(f) GDPR): In all other inquiries, based on our legitimate interest in providing a fast, direct, and customer-oriented communication channel.
- Consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG): Insofar as client-side script integrations or dynamic chat widgets are used on our website that access your device or set technical identifiers prior to redirecting, such processing is executed solely upon your voluntary consent. You may revoke your consent at any time with future effect.
Third-Country Transfers and Safeguards
Data collected via WhatsApp may be transferred to and processed on servers operated by the parent entity, Meta Platforms, Inc., in the United States.
To ensure an adequate level of data protection in compliance with European standards:
- Meta Platforms, Inc. is certified under the EU-U.S. Data Privacy Framework (DPF) pursuant to the adequacy decision of the European Commission under Art. 45 GDPR.
- The transfer is additionally secured by the execution of standard contractual clauses (SCCs) approved by the European Commission pursuant to Art. 46(2)(c) GDPR.
Storage Duration
The data transmitted to us via WhatsApp will remain stored within our chat history until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., following the conclusive resolution of your inquiry). Mandatory statutory retention obligations—particularly retention periods under commercial and tax law—remain unaffected.
Important Operational Note on Confidential Data
Due to metadata processing by Meta and potential contact synchronization by standard mobile devices, we explicitly advise against transmitting sensitive personal data (e.g., payment credentials, health information, or confidential contract specifics) via WhatsApp. In such cases, please use secure, encrypted email or postal correspondence instead.
For detailed information on the nature, scope, and purpose of data processing by WhatsApp, please consult WhatsApp’s Privacy Policy:
https://www.whatsapp.com/legal/privacy-policy-eea
7. Plugins and Tools
Google Fonts (Local Hosting)
This website uses Google Fonts, provided by Google, for consistent font display. The Google Fonts are installed locally. No connection to Google servers is established.
Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de .
