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Over ons

  Wie zijn wij?

Ewolves is een strategisch adviesbureau gespecialiseerd in people management. Ons deskundige team beschikt over uitgebreide ervaring in diverse sectoren en internationale markten, waardoor wij oplossingen op maat kunnen bieden die inspelen op culturele en organisatorische uitdagingen.

ONZE VISIE

Wij positioneren ons als een internationaal netwerk van experts dat een sleutelrol speelt in het vormgeven van de toekomst van werk. Door bij te dragen aan de economische kracht van bedrijven en te zorgen voor een eerlijke en gezonde werkomgeving voor medewerkers, versterken wij de cohesie van onze samenleving als geheel.

WAT WIJ BIEDEN

Wij maken HR meetbaar en bouwen aan een gezonde cultuur, waardoor uw onderneming toekomstbestendig en resource-geoptimaliseerd wordt. Ons doel is het creëren van voorwaarden die medewerkers helpen bedrijfsdoelstellingen te realiseren in een positieve omgeving. Op basis van uw behoeften verbinden wij u met de juiste deskundige ondersteuning.

Onze werkprincipes

Eerst ethiek

Wij verbinden bedrijfsgroei aan ethisch personeelsbeheer. Door te focussen op welzijn van werknemers, integriteit van leiderschap en duurzame praktijken, helpen wij organisaties om langdurig succes en vertrouwen op te bouwen.

Samenwerken

Wij zijn ervan overtuigd dat sterke samenwerking prestaties stimuleert. Door transparante communicatie te bevorderen en interne frictie te verminderen, stellen wij teams in staat efficiënt te werken en gezamenlijke bedrijfsdoelstellingen te behalen.

Wees open

Wij benaderen uitdagingen met openheid, aanpassingsvermogen en professionaliteit. Door nieuwe denkwijzen aan te moedigen en verandering te omarmen, helpen wij organisaties wendbaar te blijven in een veranderende omgeving.

Klaar om samen te werken met een partner die waarde hecht aan zowel mensen als prestaties?

Onze Naam. Onze Filosofie.

ewolves® staat voor leiderschap dat evolueert

Wij geloven dat leiderschap bij uzelf begint, groeit door anderen en krachtig wordt wanneer verantwoordelijkheid wordt gedeeld. Ontwikkel uzelf. Betrek anderen. Delegeer macht. Geïnspireerd door de manier waarop wolvenroedels leiden, wordt leiderschap situationeel: competentie vóór rang, begeleiding in plaats van controle, vertrouwen in plaats van dominantie. Zo helpen wij organisaties bij het opbouwen van sterk leiderschap, gezonde culturen en teams die gezamenlijk verantwoordelijkheid nemen. 

Wat we leren van wolven

Evolueer Jezelf betekent dat elke wolf zijn sterktes kent, de omgeving leest en handelt met bewustzijn en verantwoordelijkheid. Geen ego, geen pose – enkel aanwezigheid, ervaring en de bereidheid om waar nodig naar voren te treden.  

Betrek anderen erbij betekent dat leiderschap nooit een solovoorstelling is. Wolven vertrouwen op duidelijke signalen en sterke banden; jonge wolven krijgen de ruimte om te proberen, te leren en te groeien, terwijl de roedel verbonden en ondersteunend blijft.

Macht developperen Dit maakt het roedel veerkrachtig: leiderschap verschuift naar degene met de meeste competentie op dat moment. Wanneer een jonge wolf faalt, leidt de meer ervaren wolf in plaats van de controle terug te nemen. Verantwoordelijkheid wordt bewust gegeven en betrouwbaar gedragen — leiderschap dat situationeel en op vertrouwen gebaseerd is, en gericht op eigenaarschap van resultaten en impact. 

Ons Deskundige Team

Ramona Litzenberger

Gevestigd in Duitsland

Oprichter van ewolves®, expert in strategisch human resources management en ontwikkeling, en gecertificeerd zakelijk mediator.

Steffi Puschmann

Gevestigd in Duitsland

ewolves® Business Partner, expert in strategieontwikkeling en -implementatie, consultant voor organisatieontwikkeling.

Ons Internationale Expertsnetwerk

Wij werken samen met een wereldwijd netwerk van ervaren consultants, sectorspecialisten en thought leaders. Dit stelt ons in staat om oplossingen op maat te leveren en de juiste expertise in te zetten voor elk project. Wij breiden ons netwerk continu uit en heten professionals welkom die onze passie voor mensen, cultuur en organisatorische transformatie delen.

Saima Khanam Puspo

Gevestigd in Duitsland

Onderzoeksassistent voor ewolves® uit Bangladesh, gevestigd in Duitsland. Expert in strategisch human resource management, organisatorische ontwikkeling, changemanagement en bedrijfscultuur.

Anja Großschmidt

Gevestigd in China

ewolves® expert gevestigd in Nanjing, China en Mannheim, Duitsland. Gespecialiseerd in duurzaamheidsstrategieën, sponsoring, verandermanagement, gefinancierde projecten en strategische partnerschappen met een sterke focus op MVO en leiderschap.

Sandra Sester

Gevestigd in New York

Ewolves® expert gevestigd in New York City en Düsseldorf. Organisatiepsycholoog, transformatieconsultant en business coach gespecialiseerd in organisatorische transformatie.

Mirja Klotz

Gevestigd in Spanje

ewolves® expert in Barcelona, Spanje. Gespecialiseerd in leiderschapsontwikkeling – executive coaching, teamcoaching, 360° feedback en workshops.

Lena Hachmann

Gevestigd in Duitsland

expert van ewolves® gevestigd in Düsseldorf, Duitsland. Zakelijk mediator en master trainer voor teamontwikkeling en verbetering van leiderschapsculturen.

Julia Lemmer

Gevestigd in Duitsland

ewolves® expert gevestigd in Malawi, Afrika, en eigenaar van Hanaco Consulting in Brussel, België. Executive Coach en expert in
organisatorische ontwikkeling, transformatie, verandermanagement en organisatiecultuur.

Michel Bieler-Loop

Gevestigd in Duitsland

ewolves® expert gevestigd in de regio Bodensee, Duitsland. Gespecialiseerd in transformatieprocessen en de afstemming van strategie, structuur en cultuur.

Maru Leal

Gevestigd in Mexico

ewolves® expert in Mexico. Expert in AI, Agile & Design Thinking en wereldwijde leer- en ontwikkelingsprogramma's.

Dr. Ellen Wieck-Mesarosch

Gevestigd in China

Executive coaching, leiderschapsontwikkeling en teameffectiviteit in internationale en interculturele contexten.

Imran Islam Iman

Gevestigd in Duitsland

Expert in Digitaal Ontwerp & Branding bij ewolves®, creatief ontwerper en specialist in digitale content. Combineert meer dan vier jaar internationale ontwerp-ervaring met expertise in branding, visuele storytelling en creatie van digitale content.

Scroll naar boven

Ramona Litzenberger

Oprichter van ewolves®

Oprichter van ewolves®, expert in strategisch personeelsmanagement en -ontwikkeling, en gecertificeerd bedrijfsmediator. Adviesfocus: Het inrichten van de juiste medewerkerstructuren in lijn met bedrijfsdoelstellingen en als onderdeel van een gezonde organisatiecultuur.

Professionele Ervaringen:

  • 18 jaar advieservaring in HR-strategieconsultancy bij gerenommeerde adviesbureaus en als zelfstandig consultant.
  • Internationale projecttoewijzingen met ontwerp- en implementatieondersteuning, doorgaans gedurende 6-12 maanden, voor ondernemingen (met meer dan 200.000 werknemers), alsmede middelgrote en familiebedrijven in diverse sectoren.
  • Gedurende meer dan 10 jaar wonen en werken in het buitenland,
    inclusief 6 jaar in Mexico.
  • Gecertificeerd zakelijk mediator.
  • MBA – Master of Business Administration, Tias Nimbas Business School, Nederland, afgestudeerd summa cum laude en uitgeroepen tot beste student in 2013.
  • Vloeiend in Duits, Engels en Spaans.

Wat mij motiveert:

Ik word gedreven door een positieve levenshouding. “Eerst Ethiek, Samenwerken & Positief Denken” zijn de waarden waar ik voor sta. Mijn leidende principe is “Niets is onmogelijk”, omdat er altijd een weg is: durf je comfortzone te verlaten en betrek anderen om de collectieve intelligentie van het team optimaal te benutten bij het vinden van oplossingen.

Middels mijn werk wil ik een bijdrage leveren aan het in stand houden van een sterke middenklasse in Duitsland en aan het opbouwen van economieën in ontwikkelings- en opkomende landen – elementen die naar mijn mening essentieel zijn voor de democratie van morgen (en de wereld van morgen voor mijn kinderen). Ik werk graag samen met een breed scala aan mensen en waardeer ieders unieke eigenaardigheden en eigenzinnigheden.

Steffi Puschmann

Co-Founder of ewolves®

ewolves® Business Partner, expert in strategy development and implementation, consultant for organizational development

Professional experience:

Over 20 years of professional experience in consulting and as an executive in industry.

  • Various consulting projects in organizational development and strategic human resource management
  • Business Development Manager: Developing new markets in emerging and developing countries
  • Marketing Manager for Germany, Austria, Switzerland
  • Learning & Development Partner for Europe, Middle East and Africa
  • Project manager for various global, cross-industry change and learning management projects

What motivates me:

I love supporting people in their professional development and equipping them with the skills and competencies that will make them successful. My holistic focus is not only on imparting methodological and technical knowledge, but also on incorporating external factors such as nutrition, well-being, and influences from business and society.

I am currently training to become a coach for assertiveness and resilience, so that I can give young people the tools and methods they need to feel happy and strong, no matter how challenging their world becomes.

Saima Khanam Puspo

Research Assistant in ewolves

Research Assistant in ewolves from Bangladesh, based in Germany. Expert in strategic HR, organizational development, change management and workplace culture.

Professional Experience:

  • HR professional with over 6 years of experience building and managing people-centered HR systems in international organizations.
  • Expertise in HR policy development, recruitment frameworks, onboarding systems, and performance management processes.
  • Strong background in workforce planning, organizational structuring, and strategic HR alignment.
  • Experience in compensation and benefits, employee lifecycle management, and HR compliance.
  • Skilled in designing and facilitating training, safeguarding awareness, and employee development initiatives.
  • Languages: Bengali (native), English (proficient), German (limited proficiency), Hindi & Urdu (spoken proficiency)

What drives me:   I believe that HR processes shape how people experience their work and take ownership of their responsibilities. Fairness, transparency, and trust are core values ​​for me, not as abstract concepts, but as daily practices that influence performance, well-being, and long-term sustainability. I enjoy turning complex organizational challenges into practical HR solutions. I believe meaningful change happens through consistent, thoughtful actions in how decisions are made, people are treated, and structures are designed. My aim is to contribute to workplaces where people feel supported, accountable, and able to perform at their best today and in the future.

Anja Großschmidt

ewolves expert

ewolves expert based in Nanjing, China and Mannheim, Germany. Specialized in sustainability strategies, sponsoring, change management, funded projects, and strategic partnerships, with a strong focus on CSR and leadership.

Professional Experience:

  • Managing Director of Großschmidt Consulting GmbH with a focus on implementing sustainability strategies and change processes within publicly funded and partner-based projects in associations and organizations
  • Project lead for DFB ANSTOSS FOR GRÜN, developing sustainability training videos and workshops for over 8 million members in German amateur football, designed for scalability and transfer into funded education and engagement programs
  • Project Manager at Stadtmarketing Mannheim GmbH, leading strategic initiatives within publicly supported frameworks to foster sustainable innovation culture and strengthen the economic location
  • Senior Account Manager at IRIS – Intelligent Research in Sponsoring GmbH, advising international clients (including BMW, UBS, Porsche) on sponsorship, impact-oriented, and communication strategies
  • Key Account Manager and project lead for sustainable and energy-efficient solutions at GETEC Hitze- und Efficiency GmbH and MVV Energie AG, primarily for the real estate sector

What Drives Me I am inspired when visions turn into measurable competitive advantages and fundable, impactful projects. I translate strategic goals into everyday operations and establish sustainability as a growth driver for companies, associations, and locations, often within complex multi-stakeholder and funding contexts. My strength lies in strategically connecting networks and key stakeholders to realize impactful projects. I see my role in fostering the courage for change and unlocking the energy needed for new processes.

Sandra Sester

ewolves expert

New York City and Düsseldorf. 

Organizational psychologist, transformation consultant, and business coach specializing in organizational transformation, leadership, and change in international and complex organizational structures. Specializing in the intersection of people, culture, and strategy.

 Professional Experience:

  • Over 12 years of experience as an HR and organizational consultant in international corporations, medium-sized businesses and global transformation projects.
  • Management and support of change and transformation processes, particularly at the interface of structure, culture, leadership and HR.
  • Development of modern leadership, competence and organizational models, including skills-based approaches and future-proof HR structures.
  • Extensive experience in intercultural collaboration and in supporting executives in global environments
  • Background in economic psychology (Germany & Columbia University, NYC) combined with coaching and change management expertise
  • Working at all levels – from strategic planning with executives to operational implementation with teams

 

What motivates me:

I am fascinated by how people and organizations can rise above themselves in challenging situations. My motivation is to create human-centered yet effective solutions for complex business challenges. I am convinced that sustainable change only succeeds when authenticity, individual strengths, and a clear understanding of the system come together.

Learning and development are key drivers for me – both personally and in my work with clients. I combine psychological understanding, strategic thinking, and practical implementation skills to create clarity, open up new perspectives, and build trust in change processes.

I am particularly motivated when uncertainty transforms into orientation, complexity into structure, and people become effective in their roles. Growth – on both a personal and organizational level – is not an end in itself for me, but rather a prerequisite for actively and responsibly shaping the future.

Mirja Klotz

ewolves expert

Co-founder of Responsive Leadership based in Barcelona, ​​Spain. Specializing in leadership development – ​​executive coaching, team coaching, 360° assessments, training and workshops.

Professional experience:

  • Over 25 years of international experience in Germany, Spain, the USA, Australia, and Thailand.  Former management consultant specializing in strategy and innovation management in senior positions, MBA (ESADE Business School). 
  • Since 2011, leadership coach for executives and managers with diverse cultural backgrounds from top multinationals, NGOs and multilateral organizations (UN). 
  • Co-founder of “Responsive Leadership”, specializing in the development of more effective, creative and authentic approaches to leadership challenges 
  • Trained and certified by some of the most prestigious international schools, offering coaching and 360° assessments. 
  • Originally from Germany, Barcelona is my home. 
  • Languages: German, English and Spanish. 

What motivates me:

My interest in human behavior has always led me to develop people-centered solutions for business challenges. I believe in the power of authenticity and foster the unique qualities and strengths of every individual. My passion for learning and development has enabled me to build knowledge and skills that benefit my clients. With my ability to connect ideas, I bring clarity to planning and motivate my clients to approach change with confidence. Ultimately, I am driven by the desire to see myself and my clients grow so they can implement the desired changes.

Lena Hachmann

ewolves expert

Business mediator, trainer, and founder of Expedition Leadership, based in Düsseldorf, Germany. Specializing in cultural and community development, business mediation, leadership, communication, and team and organizational development.

Professional Experience:

  • Business mediator specializing in medium-sized, family-run businesses and social economy organizations

  • Master trainer for team development with a focus on large groups, team dynamics and a cooperative organizational culture

  • Extensive experience in designing appreciative work and leadership cultures that promote responsibility, collaboration, and mutual support.

  • Consulting in the political arena, especially for campaigns and public appearances: development of communication strategies, positioning, value frameworks and target group-oriented communication.

  • Lecturer in adult education in the field of pedagogy since 2011

  • Practical experience in complex social structures through participation in a cooperative residential community with around 100 people in Düsseldorf-Hubbelrath

What motivates me:

Change arises where people have the courage to question old patterns and explore new paths. My motivation is to create spaces where clarity, responsibility, and appreciation can flourish—in teams, organizations, and the public sphere. With a keen sensitivity to people and systems, strong communication skills, and a clear value system, I guide development processes that go beyond superficial changes and have a lasting impact. My particular strength lies in making complex relationships understandable, using tensions constructively, and supporting people in taking responsibility—for themselves, for others, and for the common good.

Julia Lemmer

ewolves expert

Ewolves expert gevestigd in Malawi, Afrika en eigenaar van Hanaco Consulting in Brussel, België. Executive Coach en expert in
organisatorische ontwikkeling, transformatie, verandermanagement en organisatiecultuur.

Professional experience:

  • More than 15 years of consulting experience focusing on organizational and leadership development, including over 10 years in leadership positions; project experience in Europe, Africa and Asia
  • Certified coach (Professional Co-Active Coach, Management Coach, ICF PCC certificate) with over 1,000 hours of coaching experience in supporting executives and talents.
  • Conception, implementation and evaluation of leadership development programs for international organizations
  • Development and implementation of HR strategies, processes and tools
  • Change Management Expertise: Support for transformation processes, including the development of leadership guidelines, feedback culture, and Lean Management initiatives.
  • Experience in managing complex projects with budgets in the millions

What motivates me:

I firmly believe that great changes begin with small steps. In our daily actions as individuals, as teams, and as organizations – through many small steps. In the way we lead, interact with one another, and shape organizations. My motivation is to support people, teams, and organizations in unlocking their full potential. With an analytical perspective and pragmatic solutions, I guide them in taking responsibility and effecting the changes they desire for their environment. My particular strength lies in listening carefully and sharpening my understanding of the interplay between people and systems.

Michel Bieler-Loop

ewolves expert

Owner of BILOOP Consulting in the Lake Constance region, Germany. Specializing in transformation processes and the targeted alignment of strategy, structure, and culture. Conflict resolution and sparring partner for C-level executives, managers, and teams.

Professional Experience

  • 20 years of operational management experience at the C-level and as managing director in the media industry

  • Long-standing experience as a member of the board of directors and supervisory board

  • University lecturer for organization and leadership (among others at HTWG Konstanz) and mentor for start-ups and founders.

  • Diploma in Business Administration; training as a certified business mediator, supervisor and expert for digital transformation
    (Columbia & St. Gallen Business School, TH Cologne, Steinbeis)

What motivates me:

“My motivation lies in effectively connecting two worlds: the results-oriented nature of entrepreneurial decisions and the psychosocial depth of human interaction. From clarifying thought to consistent action.
I am convinced that true success can only arise through alignment – ​​when strategy, structure, and culture within an organization are truly aligned and do not work against each other. What drives me is getting organizations moving again when they are stuck. In doing so, I also take unconventional approaches, for example, into nature, to open up new perspectives and make my clients’ resources accessible. I stand for an attitude that activates possibilities rather than managing deficits.”

Maru Leal

ewolves® expert

ewolves® expert in Mexico. Senior executive in the areas of Learning & Development, process optimization, Agile & Design Thinking, and global Learning & Development programs.

Professional Experience:

  • Leading the Learning & Development team with responsibility for process optimization, organizational development, personnel development and coaching

  • Conception and implementation of global learning programs with a focus on leadership, consulting, sales and service delivery, including the successful management of certification programs.

  • Senior leadership roles in the SAP environment as well as end-to-end project management for global implementations (business blueprint, development, testing, go-live and stakeholder management)

  • Professional experience as an auditor for finance, processes, methods & tools at PwC

What motivates me:

I am motivated by the development of people, leaders, and organizations through structured learning, robust processes, and meaningful growth experiences. My passion lies in connecting leadership, knowledge, and technology to enable sustainable performance and continuous improvement. I am convinced that learning cultures are a key driver of organizational maturity, resilience, and long-term success.

Dr. Ellen Wieck-Mesarosch

ewolves® expert

Core Expertise / Consulting Focus:
Executive coaching, leadership development, and team effectiveness in international and intercultural contexts. Focus on adaptive leadership, transformation, and high-performance collaboration in complex organizational environments.

Professional Experience:

  • Business professional with nearly two decades of experience predominantly in consulting and coaching industry
  • Executive Coach (PCC, ICF) and Senior Organizational Coach (IECL), working with senior leaders across industries and cultures
  • Founder of an executive coaching practice in China, supporting leaders and teams in transformation, leadership, and collaboration challenges

  • Practice Manager Digital & Analytics China at McKinsey & Company (Shanghai), driving capability building and organizational development

  • Project leader and Consultant at McKinsey & Company (EMEA Operations) driving transformations and change in multinational corporations across broad range of industries

  • Global strategic procurement and product responsibility at the Hartmann Group

  • Extensive experience living and working in Europe and China, enabling strong intercultural competence

What Drives Me:

I am driven by enabling leaders and teams to achieve tangible business results through better leadership, collaboration, and decision-making. Clients typically want to see stronger alignment, increased ownership, more effective cross-cultural collaboration, and leaders who navigate complexity with confidence and clarity.

My approach combines learning at eye level with a clear focus on measurable impact — from strengthening international executive effectiveness and improving team performance in demanding transformation contexts to accelerating leadership readiness in high potentials. 

Imran Islam Iman

Creative Media Expert of ewolves®

Expert in Digitaal Ontwerp & Branding bij ewolves®, creatief ontwerper en specialist in digitale content. Combineert meer dan vier jaar internationale ontwerp-ervaring met expertise in branding, visuele storytelling en creatie van digitale content.

Professionele Ervaringen:


  • Media and Design Assistant at ewolves®, Germany, supporting media production, digital communication, project coordination, and creative design initiatives.
  • Over 4 years of professional experience as a freelance graphic designer, successfully delivering more than 600 projects for international clients across various industries.
  • Extensive experience in branding, social media design, marketing materials, presentation design, and digital content development.
  • Practical experience in data analysis, Excel dashboard creation, and workflow automation using modern digital tools.
  • Brand Ambassador for an educational organization in Bangladesh, promoting learning opportunities and supporting student engagement.
  • Economics Tutor with experience developing educational materials and helping students achieve academic success.

Education:


  • M.A. Sustainable Development Management, Rhine-Waal University of Applied Sciences, Germany (ongoing).
  • B.Sc. Economics, Shahjalal University of Science and Technology (SUST), Bangladesh.
  • Strong interdisciplinary background combining economics, sustainability, design, and digital technologies.

Skills:


  • Adobe Photoshop & Illustrator
  • Figma & Canva
  • WordPress
  • Branding & Visual Identity Design
  • Digital Content Creation
  • Social Media Design
  • Microsoft Excel (Dashboards & Automation)
  • Python (Pandas)
  • Project Coordination
  • Visual Communication & Marketing Support

Languages:


  • Bengali (Native)
  • English (Professional Working Proficiency)
  • German (Basic Working Proficiency)

Wat mij motiveert:


I am motivated by creativity, continuous learning, and the opportunity to make a meaningful impact through design and communication. I believe that good design is more than aesthetics, it is about solving problems, communicating ideas effectively, and creating positive experiences for people.

My guiding principle is to approach every project with curiosity, professionalism, and attention to detail. Whether working on a branding project, digital content, or organizational initiatives, I enjoy transforming ideas into clear and engaging visual solutions.

Through my work, I aim to bridge creativity and functionality, helping organizations communicate their values, connect with their audiences, and achieve their goals. I value collaboration, cultural diversity, and lifelong learning, and I enjoy working with people from different backgrounds to create innovative and impactful results.

Julia Lemmer
Ewolves expert gevestigd in Malawi, Afrika en eigenaar van Hanaco Consulting in Brussel, België. Executive Coach en expert in
organisatorische ontwikkeling, transformatie, verandermanagement en organisatiecultuur.

Beroepspraktijk:

  • Meer dan 15 jaar advieservaring met een focus op organisatie- en leiderschapsontwikkeling, waarvan ruim 10 jaar in leidinggevende functies; projectervaring in Europa, Afrika en Azië
  • Gecertificeerd coach (Professional Co-Active Coach, Management Coach, ICF PCC certificaat) met ruim 1.000 uur coachingervaring in de begeleiding van leidinggevenden en talenten
  • Conceptie, uitvoering en evaluatie van leiderschapsontwikkelingsprogramma's voor internationale organisaties
  • Ontwikkeling en implementatie van HR-strategieën, -processen en -instrumenten
  • Change Management Expertise: Begeleiding van transformatieprocessen, waaronder ontwikkeling van leiderschapsrichtlijnen, feedbackcultuur en Lean Management-initiatieven
  • Ervaring met het managen van complexe projecten met budgetten van in de miljoenen.

Wat mij drijft:

Ik geloof er sterk in: Grote veranderingen ontstaan in het kleine. In onze dagelijkse handelingen als individuen, teams en organisaties – door middel van vele kleine stappen. In de manier waarop we leidinggeven, met elkaar omgaan en organisaties vormgeven. Mijn drijfveer is om mensen, teams en organisaties te ondersteunen bij het ontplooien van hun volledige potentieel. Met een analytische blik en pragmatische oplossingen begeleid ik hen bij het nemen van verantwoordelijkheid en het realiseren van de veranderingen die zij voor hun omgeving wensen. Mijn bijzondere kracht ligt in aandachtig luisteren en het aanscherpen van de blik op de wisselwerking tussen mens en systeem.